Frequently Asked Questions

Select a category to view the associated questions.

Q	I can't remember my site password
A	Enter the email address you signed up with on the password retrieval page. You should get an email with your password. If your email address is valid and hasn't changed since you signed up, and you don't receive your password, check your spam or trash folders. If your email address has changed and you don't have access to your old address you will need to set up a new account. × close still have a question?
Q	I want to change my password. The one I received when I signed up is impossible to remember. How do I change it to something easier?
Q	I can't log in, what am I doing wrong?