We do NOT sell or manufacture MasterCook software, we're merely fans of it.  Our mastercook page has information on how to get support for the software.  All our recipes are one-click importable into MasterCook (click save/send in any recipe).  We can only offer limited support on Mastercook software.  Our support is limited by our personal knowledge of the software.  So in other words, you can feel free to ask us - but we may not have the answer.  CDK rates MasterCook as the best recipe software available.  This is purely based on our own personal testing and recipe needs.